Contact us
Find out the best ways to contact council.
Enquiries
For all phone enquiries, please call council on (07) 5475 7272. You can call this phone number 24 hours a day, 7 days a week for all urgent matters such as:
- flooded roads
- blocked drains
- offensive graffiti
- animal attacks
- fallen / dangerous trees
- potholes.
General enquiries
Online
Complete an online form for issues such as:
- missing bins or missed bin collections
- animal registrations
- rates enquiries
- other council services.
Generally, council will respond to your request within three business days. Alternatively for general requests you can email us at: Customer.Service@sunshinecoast.qld.gov.au.
In person
Council has service counter locations at Maroochydore, Nambour and Caloundra. Please check the office locations page for any revised opening hours before visiting.
We're here to help. Here are other ways you can reach us:
How can we help you?
For information on the National Relay Service and the Translating and Interpreting Service, please visit our phone and mail contact page.